Elevanogo

Q: What size should I choose?

Use the Size Guide on the product page (tap “What’s my size?”). Our fit is tailored athletic — if you’re between sizes or broader in the chest/shoulders, size up.

Q: What’s your returns & exchanges policy?

Free returns & exchanges within 30 days. To start a return, email us. See our Returns & Refunds policy for full details.

Q: How fast do you ship?

Orders placed before 9 pm CEST ship next business day. Processing time: 1–2 business days (Mon–Fri). Transit time: 4–6 business days (Mon–Fri). Total delivery time: 5–8 business days (Mon–Fri). Tracking is emailed at dispatch.

Q: Which shipping carriers do you use?

We use UPS, FedEx, USPS (for certain services and P.O. Boxes), and DHL eCommerce/DHL Express on select routes. The carrier is selected automatically based on your address, service speed, and warehouse inventory.

Q: How do I care for it?

Machine wash cold with similar colors. Lay flat or hang to dry. Cool iron if needed. Avoid bleach. Pre-washed to reduce shrink; expect ~2–3% if tumble-dried.

Q: What payments do you accept?

We accept major cards (Visa, Mastercard, Amex) and accelerated checkout options like Apple Pay and Google Pay.

Q: Need help with your order?

Email us and we’ll get back to you promptly.

Classic essentials, built to last.

Better materials. Dialed-in fit. Clean construction.

Why Elevanogo

Quality you can feel. Service you can count on.

We make fewer things and make them better. Here’s what you can expect every time.

Materials

Premium fabrics selected for comfort, color-hold, and durability.
- Natural & performance blends
- Colorfast, long-wearing finishes
Fit

Modern, tailored silhouettes designed to flatter and move.
- Wear-tested by our in-house team
- XS–3XL core sizes
Craft

Clean construction and considered details from stitch to trim.
- Reinforced stress points
- Consistent quality control
Service

Fast dispatch, secure checkout, and easy returns & exchanges.
- Ships next business day
- 30-day return window on all orders

The Elevanogo Standard

Premium materials
Tailored fit
Clean construction
Fast dispatch

Free returns & exchanges

30-day return window — start by email

FAQ

What size should I choose?

Use the Size Guide on the product page (tap “What’s my size?”). Our fit is tailored athletic — if you’re between sizes or broader in the chest/shoulders, size up.

What’s your returns & exchanges policy?

Free returns & exchanges within 30 days. To start a return, please email us at support@elevanogo.com. For the full policy, see Returns & Refunds .

How fast do you ship?

• Orders placed before 9 pm CEST ship next business day.
• Processing time: 1–2 business days (Mon–Fri)
• Transit time: 4–6 business days (Mon–Fri)
• Total delivery time: 5–8 business days (Mon–Fri)
• A tracking link is emailed as soon as your order dispatches.

Which shipping carriers do you use?

We partner with trusted carriers for reliable, trackable delivery:

UPS
FedEx
USPS (for certain services and P.O. Boxes)
DHL eCommerce / DHL Express (select routes)

The carrier is chosen automatically at checkout or dispatch based on your address, service speed, and warehouse inventory.

How do I care for it?

Machine wash cold with similar colors. Lay flat or hang to dry. Cool iron if needed. Avoid bleach. Pre-washed to reduce shrink; expect ~2–3% if tumble-dried.

What payments do you accept?

Major cards (Visa, Mastercard, Amex) and accelerated checkout options like Apple Pay and Google Pay.

Do you ship internationally?

We currently ship within the U.S. (international coming soon). For special requests, email us at support@elevanogo.com.

Need help with your order?

We’re here to help. Email us at support@elevanogo.com and we’ll get back to you promptly.